Shipping Policy

At Elyvi, we aim to deliver your order quickly, safely, and in perfect condition. Please read our shipping details below.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
You will receive a confirmation email once your order has been dispatched.
During busy periods or special promotions, processing times may take slightly longer.

2. Shipping Options & Delivery Times

We offer several shipping options depending on your location:

Standard Shipping: 5–10 business days.
Express Shipping: 2–5 business days.
International Shipping: Delivery times vary based on destination and customs clearance.

All delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or customs delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and chosen method.
Occasionally, we may offer free shipping promotions — details will be clearly stated on our website.

4. Tracking Your Order

Once your order ships, you’ll receive a tracking number via email so you can follow your package in real time.

5. Customs & Import Fees

For international orders, customers are responsible for any applicable customs duties, taxes, or import fees. These charges vary by country and are not included in the product or shipping prices.

6. Undeliverable Packages

If a package is returned to us due to incorrect address or failure to collect, reshipping fees may apply.

7. Damaged or Lost Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact contact@elyvi-fashion.com within 7 days of the expected delivery date. We will work with our shipping partners to resolve the issue promptly.

Elyvi is dedicated to providing a secure and satisfying shopping experience — from checkout to delivery.